My paper on how Web 2.0 sites deal with ‘bad’ behavior will be published in the Spring 2010 issue of IEEE Technology and Society Magazine. (Fear not, accreditation freaks! Despite the ‘magazine’ name, it’s a…
Tom Foremski at SiliconValleyWatcher did a nice writeup on our Kraków, Poland presentation. Hopefully, the momentum will continue to build for Kraków as a technology hub in Central and Eastern Europe. As always, the Kraków…
Robin Teigland at the Stockholm School of Economics and Anders Lundkvist were kind enough to organize a meeting of local social media experts at the offices of Springtime, a Swedish PR and communications firm. I…
In partnership with the Department of Technology at the City and County of San Francisco, I’ve been studying the deployment of new applications using open source. We looked at three projects (including the recoverysf.org site),…
The open source platforms I admire the most, and are most useful for business, are the ones with the largest communities behind them. For open business platforms, it’s not just the contributions to the core…
In our review of 10 leading Web 2.0 sites (Craigslist, Digg, Facebook, LinkedIn, PlentyOfFish, Prosper, TripAdvisor, Wikipedia, WordPress, and Yelp), we found the most commonly reported challenge they faced was coping with deceptive and destructive…
The October issue of the Journal of Organizational Computing and Electronic Commerce has published our research on “The State of Risk Assessment Practices in Information Security“. It’s not easy to get data on information security…
Slides from my talk on “Web 2.0, Open Source, and the Mass Production of Knowledge: Why Collective Platforms Might Hold the Key to Understanding a Knowledge-Based Economy” are now available. Thanks to the USF Faculty…
The US has about 20 million businesses with only one person–the owner. Except for rare cases like plentyoffish.com (the #6 online dating service in the US, and #1 in Canada, serving hundreds of thousands of…
Slides from my mini-lecture, 5 things you can do with your customers online, are here as promised. Originally offered as part of our MBA orientation, with a new version for our undergraduate welcome event in…