My paper on how Web 2.0 sites deal with ‘bad’ behavior will be published in the Spring 2010 issue of IEEE Technology and Society Magazine.  (Fear not, accreditation freaks!  Despite the ‘magazine’ name, it’s a peer-reviewed article.)

The editors gave it a new title:  “Knowledge-Sharing Successes in Web 2.0 Communities”.  The updated title better reflects my argument that the field of ‘Knowledge Management’ can, and should, learn from Web 2.0 communities how to get people to share more knowledge.

So put away those knowledge lifecycle diagrams and action plans, and start copying shamelessly from the masters at Craigslist, Wikipedia, Yelp, PlentyOfFish, Digg, and, heaven forbid, Facebook.

[Update:  article published in the Spring 2010 edition.]